H1Z1 Refunds For Those Upset With Airdrops

Sony Online Entertainment is offering refunds to those who feel that the game is Pay-To-Win.

H1Z1, SOE's new zombie survival MMO has had a rocky launch, and it seems it will continue. The game launched with server issues, including failed logins and complaints of lag. But now more and more players are complaining that an in-game airdrop item, purchasable with real money, is indicative of a pay-to-win sales model.

The airdrop calls a plane that drops a crate of supplies near the player who called it in. The crate can contain clothes, backpacks, guns with ammo, and more, all of which are regularly hard to come by.

SEO President John Smedley used the game's subreddit to address the concerns. He continued saying that the airdrops are "server events" rather than a purchase of power. After many more players expressing their anger Smedley responded with a “no questions asked refund” offer to anybody who has purchased the game.

“If you feel like the airdrops are an issue for you, you may immediately request a refund,” Smedley wrote, noting that the refund was not through Steam, but rather SOE directly. Refunds are requested by sending an email to bwilcox@soe.sony.com.