Sony Appologises About the Recent PS4 Issues

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"We're Not Bulletproof," PlayStation director Michael Ephraim says.

A PlayStation director has responded to the recent spate of PlayStation Network issues on PlayStation 4, apologizing for the bugs, and explaining that Sony is "not bulletproof" as it relates to network troubles. In an interview, SCE Australia managing director Michael Ephraim spoke about the recent troubles, which impacted the PS4's new Rest Mode, among other things.

"Listen: we’re really, really apologetic," he said. "Dealing with network and digital--I'm not trying to spread or deflect anything, but dealing on such a robust network is a tricky experience. The good thing is we've launched 2.01, which has fixed the Rest Mode, and has fixed the YouTube app."

"It was very unfortunate. We hate that," he added. "The network was down during the 2.0 release. It's very unfortunate. Those things are gonna happen over time. We're not bulletproof on those things."

Ephraim also said that the network issues are a side effect of the PS4's huge initial success, with more than 13.5 million PS4s sold so far.

"Dealing with global network loads and concurrent users for a platform that is ever expanding because of our sales being so strong is tricky at times, and we're not infallible," he said.

 

 



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